• Location:
    UCFB Etihad Campus

Location: UCFB Etihad Campus, Manchester
Salary: £30,000 - £34,000 per annum pro rata, depending upon qualifications and experience
Contract Type: Fixed Term Contract ending 31/12/2021
Closes: 20/06/2021
Reference: REGAAM/21

Do you want to be part of a truly unique approach to higher education, one that puts students at the heart of everything we do enabling them to have the best possible chance of a successful career in the football and sports industry?

About Us: University Campus of Football Business & Global Institute of Sport

University Campus of Football Business (UCFB) is a world first in sports education. Delivering university degrees in the football and sports industry, our inspirational campuses in London and Manchester have the iconic Wembley Stadium and the Etihad Stadium at their heart. Proudly the fastest-growing higher education institution in the UK since launching in 2011, we continue to lead the field in producing the next generation of graduates to work in the global football and sports sector.

UCFB also counts a number of elite organisations among its partners, including The Football Association, Kick It Out, the League Managers Association, the National League and the Rugby Football League.

This role will be based at our UCFB Etihad Campus in our state-of-the-art campus devoted to the football business and related industries. Based in and around the Etihad Stadium, the campus is in the heart of one of Europe’s most progressive football facilities.

The Opportunity

To be responsible for organising all administrative activities to facilitate the smooth running of the Etihad Academic Administration Team and the operationalisation of taught programmes. Supporting Registry activities to deliver projects and programmes within the academic portfolio and ensuring adherence to University Regulations, policies and procedures. Line Management of Administration staff, managing workload and outputs to meet deadlines, providing appropriate and effective management for programmes and support for the quality assurance processes in line with academic and professional service colleagues and collaborative partners. Providing advice and guidance on quality assurance and academic regulations, maintaining a comprehensive understanding of University policies and procedures. Contributing to the continual improvement of systems and processes and implementing new procedures in line with validating partners. Overseeing the management and maintenance of student records, compiling data and producing reports for senior management and to meet external governance requirements.

About You

The successful candidate will have a bachelor’s degree or equivalent experience and have 3 years plus experience of working within a Professional Services (course/programme administration) HE environment.


1. To oversee appropriate and effective academic administration to support delivery of programmes, quality assurance processes and student experience, in liaison with appropriate academic and professional service colleagues and collaborative partners.
2. Working closely with cross campus counterparts to ensure the provision of an equitable and professional service provision.
3. To liaise with colleagues, students, UCFB Departments, University partners, external agencies, industry representatives and professional bodies as required.
4. To service and administer Examination Boards in line with University partners. Taking responsibility for the preparation, scrutiny and dispatch of student results letters and transcripts.
5. Co-ordinate and maintain student records in accordance with regulatory requirements.
6. To be responsible for the compilation, production, publication and maintenance of teaching timetables.
7. Support the enrolment and induction processes, ensuring the successful registration of students including module registration.
8. Developing and implementing policies and procedures to improve operations and function of the department, devising ways to streamline processes.
9. Line Management of Administration staff, ensuring adequate staffing levels and managing workload and outputs to ensure deadlines are met. Assessing staff performance and provide coaching and guidance to ensure maximum efficiency. Conducting staff appraisals, managing performance and disciplinary procedures as required, promoting staff development and training.
10. Produce reports, analyse data and present information to inform senior management to aid decision making and support regulatory returns.
11. Working collaboratively and creatively across departments to suggest and implement system and process change to improve staff and student experience.
12. Undertake regular professional development to stay up to date with new developments within the sector.
13. To work flexibly and responsibly and undertake any other duties relevant to the level of the post.

What we offer in return

In return not only will you have the opportunity to make life-transforming, career making education, but we offer a whole range of financial and non-financial benefits too:

Financial rewards:

  • Enhanced occupational sick pay
  • Life assurance
  • Pension
  • Free eye tests and VDU glasses
  • Flexible benefits package with Perkbox (some of which includes health cash plan, Dencover, half price cinema tickets, discounted private health insurance, discounted gym membership, hundreds of high street discounts and much more)

Family friendly benefits:

  • Enhanced occupational maternity/paternity pay
  • Compassionate leave/time off for dependants

Wellbeing benefits:

  • Competitive holiday entitlement
  • Christmas closure
  • Day off for your birthday
  • 24/7 employee support hub (via Perkbox)
  • Flexible working
  • Continuing professional development
  • Ride to Work Scheme

Social benefits:

  • Annual family barbeque
  • Staff led events committee
  • End of year review day and awards dinner
  • Back to work conference

Additional Information

Working hours: Working hours normally 8.30am - 5pm but may involve additional and unsocial working hours depending on the nature of the event and occasional travel between campus.

Please note that if you do not have permission to work in the UK, UCFB will not be able to obtain a Certificate of Sponsorship for you to take up this position. All non EU/EAA candidates must have valid immigration status and/or a UK visa valid for the duration of the contract in order to be considered for this role.

To apply for this role, please complete an application form which can be downloaded on the following link:

Click here for a full detailed job description and person specification.

To apply for this role, please complete an application form which can be downloaded on the following link:

Application Form

All applications should be made to jobs@ucfb.com addressed to HR setting out your suitability for the role and motivation for joining our pioneering institution.

Due to our commitment to equality and diversity we operate a blind recruitment process and therefore will not accept CV’s.