• Location:
    UCFB Etihad Campus

Location: UCFB Etihad Campus, Manchester
Salary: Up to £24,500 per annum (depending upon qualifications and experience)
Contract Type: Permanent
Closes: 19/04/2021
Reference: 21REG01

Do you want to be part of a truly unique approach to higher education, one that puts students at the heart of everything we do enabling them to have the best possible chance of a successful career in the football and sports industry?

About Us: University Campus of Football Business & Global Institute of Sport

University Campus of Football Business (UCFB) is a world first in sports education. Delivering university degrees in the football and sports industry, our inspirational campuses in London and Manchester have the iconic Wembley Stadium and the Etihad Stadium at their heart. Proudly the fastest-growing higher education institution in the UK since launching in 2011, we continue to lead the field in producing the next generation of graduates to work in the global football and sports sector.

UCFB also counts a number of elite organisations among its partners, including The Football Association, Kick It Out, the League Managers Association, the National League and the Rugby Football League.

This role will be based at our UCFB Etihad Campus in our state-of-the-art campus devoted to the football business and related industries. Based in and around the Etihad Stadium, the campus is in the heart of one of Europe’s most progressive football facilities.

The Opportunity

Front line delivery of a friendly, professional, efficient and client focused IAG service. The role will include organising careers fairs, supporting student and alumni in career and employability development and related activities, signposting needs where appropriate and deliver an excellent student experience. Demonstrating a genuine commitment to excellent customer service and collaborative team-working, applicants will be expected to have proficient skills and experience in information, advice and guidance, work independently and be able to communicate effectively with staff, students, graduates and external visitors.

About You

The successful candidate will have NVQ Level 4 in IAG or Career Guidance or relevant equivalent qualification.

Key Tasks:

  • Be the first point of contact for the Careers service, and handling emails, phone calls, face to face (drop-in and pre booked appointments), social media and instant messaging
  • Provide front line delivery of a professional and client focused careers service to students, alumni and staff
  • Maintain, as part of the Employability & Enrichment staff team, a range of data systems to meet all anticipated requirements for:
    • Internal and external requirements, including reporting, monitoring and evaluation of services
    • Strategic planning needs
    • Student and staff needs
  • Produce, as part of the Careers service team, a range of effective information and guidance resources that promote the careers service effectively to different client groups including guides, templates, newsletters, leaflets, posters and web-based materials. This will include maintaining careers service related social media or student communication channels.
  • Undertaking general administrative duties and support
  • Liaise with academic and professional service departments and third parties to provide a joined up service to students
  • Deal with sensitive, confidential and personal student-related matters signposting and referring appropriately to relevant information sources and specialist services
  • Maintain high levels of student satisfaction rates
  • To undertake appropriate staff development and professional training in line with the business objectives of UCFB
  • To work within the policies of Health and Safety and Equal Opportunities
  • To work flexibly and responsibly and undertake any other duties relevant to the level of the post

What we offer in return

In return not only will you have the opportunity to make life-transforming, career making education, but we offer a whole range of financial and non-financial benefits too:

Financial rewards:

  • Enhanced occupational sick pay
  • Life assurance
  • Pension
  • Free eye tests and VDU glasses
  • Flexible benefits package with Perkbox (some of which includes health cash plan, Dencover, half price cinema tickets, discounted private health insurance, discounted gym membership, hundreds of high street discounts and much more)

Family friendly benefits:

  • Enhanced occupational maternity/paternity pay
  • Compassionate leave/time off for dependants

Wellbeing benefits:

  • Competitive holiday entitlement
  • Christmas closure
  • Day off for your birthday
  • 24/7 employee support hub (via Perkbox)
  • Flexible working
  • Continuing professional development
  • Ride to Work Scheme

Social benefits:

  • Annual family barbeque
  • Staff led events committee
  • End of year review day and awards dinner
  • Back to work conference

Additional Information

Working hours: Working hours normally 8.30am - 5pm but may involve additional and unsocial working hours depending on the nature of the event and occasional travel between campus.

Please note that if you do not have permission to work in the UK, UCFB will not be able to obtain a Certificate of Sponsorship for you to take up this position. All non EU/EAA candidates must have valid immigration status and/or a UK visa valid for the duration of the contract in order to be considered for this role.

To apply for this role, please complete an application form which can be downloaded on the following link:

Click here for a full detailed job description and person specification.

To apply for this role, please complete an application form which can be downloaded on the following link:

Application Form

All applications should be made to jobs@ucfb.com addressed to HR setting out your suitability for the role and motivation for joining our pioneering institution.

Due to our commitment to equality and diversity we operate a blind recruitment process and therefore will not accept CV’s.