• Location:
    UCFB Etihad/Wembley

Location: UCFB Wembley Campus, London or UCFB Etihad Campus, Manchester with travel to other UCFB campus and office sites as required
Salary: £45,000 - £50,000 basic (plus a 10% London weighting allowance if applicable) depending upon qualifications and experience
Contract Type: Permanent
Closes: 29/04/2021
Reference: 22OPS02

Do you want to be part of a truly unique approach to higher education, one that puts students at the heart of everything we do enabling them to have the best possible chance of a successful career in the football and sports industry?

About Us: University Campus of Football Business & Global Institute of Sport

University Campus of Football Business (UCFB) is a world first in sports education. Delivering university degrees in the football and sports industry, our inspirational campuses in London and Manchester have the iconic Wembley Stadium and the Etihad Stadium at their heart. Proudly the fastest-growing higher education institution in the UK since launching in 2011, we continue to lead the field in producing the next generation of graduates to work in the global football and sports sector.

UCFB also counts a number of elite organisations among its partners, including The Football Association, Kick It Out, the League Managers Association, the National League and the Rugby Football League.

This role will be based at either UCFB Wembley Campus or UCFB Etihad Campus in our state-of-the-art campus devoted to the football business and related industries. The campuses are in the heart of two of Europe’s most progressive football facilities.

The Opportunity

The primary role of the IT Infrastructure Manager is to manage and develop the IT network and infrastructure services in support of delivering on the IT strategy and operational requirements of UCFB. Ensures that UCFB has high quality, secure and well managed IT infrastructure.

Working closely with the Application Support and Development Manager and the Service Delivery Manager to deliver the service expected by UCFB.

At all times, the role holder must remain abreast of changing standards, best practice, and evolving technologies and technological opportunities within IT infrastructure and work with the Head of MIS to set the departmental strategy for IT infrastructure.

About You

The successful candidate will have an IT related degree (or equivalent qualification) and 3 years plus experience of working in a leadership role within an IT management function.

Key Tasks

IT Leadership & Management Support

  • Operate as a part of the IT management team demonstrating best practice to all members of the IT team.
  • Demonstrate a high level of technical knowledge and competency across the IT landscape.
  • Provide periodic reports detailing progress against standards and expectations including financial reports.

Infrastructure Management

  • Ensure that IT infrastructure services are appropriately designed and managed to provide a robust and secure infrastructure environment for the university’s operation, this includes both cloud- based services and on-site infrastructure.
  • Engage with a range of stakeholders to understand current and future infrastructure needs.
  • Manage the current technology infrastructure to ensure that it is reliable, optimised and fit for purpose.
  • Periodically, or on request produce accurate reports demonstrating the utilisations, stability, and efficiency of the IT infrastructure and services.
  • Ensure that appropriate processes, tools, resources and capability are in place to enable the delivery of the above.
  • Ensure appropriate infrastructure resilience, backup and recovery are in place.
  • Design and specify technology improvements to ensure that the IT infrastructure continues to align with business needs, ensuring business justification/approval is received before commissioning any work.

IT Supplier Management

  • Be responsible for managing the relationship with existing IT suppliers and support partner required to effectively deliver continuous improvement activities across the IT Infrastructure.
  • Ensure that all UCFB financial controls are followed and that the ongoing performance of existing suppliers are monitored to ensure cost effective 3rd party IT services are received by UCFB and contractual obligations by all parties are met.
  • Work with key suppliers to stay ahead of anything that may arise in the ongoing operation of UCFB IT infrastructure, including but not limited to, currency and optimisation of assets.

Project & Change Management

  • Work with colleagues across UCFB to deliver technology elements of business change projects, acting as a subject matter expert or work stream lead as required on projects relating to new or existing IT infrastructure.
  • Act as a champion for project and change management processes and promote the utilisation of the UCFB project delivery capabilities across the group.

Information Security & Compliance

  • Ensure that all information security controls are fit for purpose, up to date and operating effectively in accordance with industry and global standards. Including, but not limited to, virus and malware detection software, operating system patch management processes, access authentication standards, hardware and network access controls.
  • Ensure that any changes or additions to technical security controls or procedures are reported promptly to the UCFB Data Privacy Team (or appropriate body).
  • Work with the Head of IT to produce periodic security assessment and posture/risk reports.

What we offer in return

In return not only will you have the opportunity to make life-transforming, career making education, but we offer a whole range of financial and non-financial benefits too:

Financial rewards:

  • Enhanced occupational sick pay
  • Life assurance
  • Pension
  • Free eye tests and VDU glasses
  • Flexible benefits package with Perkbox (some of which includes health cash plan, Dencover, half price cinema tickets, discounted private health insurance, discounted gym membership, hundreds of high street discounts and much more)

Family friendly benefits:

  • Enhanced occupational maternity/paternity pay
  • Compassionate leave/time off for dependants

Wellbeing benefits:

  • Competitive holiday entitlement
  • Christmas closure
  • Day off for your birthday
  • 24/7 employee support hub (via Perkbox)
  • Flexible working
  • Continuing professional development
  • Ride to Work Scheme

Social benefits:

  • Annual family barbeque
  • Staff led events committee
  • End of year review day and awards dinner
  • Back to work conference

Additional Information

Working hours: Working hours normally 8.30am - 5pm but may involve additional and unsocial working hours depending on the nature of the event and occasional travel between campus.

Please note that if you do not have permission to work in the UK, UCFB will not be able to obtain a Certificate of Sponsorship for you to take up this position. All non EU/EAA candidates must have valid immigration status and/or a UK visa valid for the duration of the contract in order to be considered for this role.

To apply for this role, please complete an application form which can be downloaded on the following link:

Click here for a full detailed job description and person specification.

To apply for this role, please complete an application form which can be downloaded on the following link:

Application Form

All applications should be made to jobs@ucfb.com addressed to HR setting out your suitability for the role and motivation for joining our pioneering institution.

Due to our commitment to equality and diversity we operate a blind recruitment process and therefore will not accept CV’s.