What is enrolment?
Enrolment is the process you need to complete to become an official UCFB/GIS student. You must complete enrolment at the start of every academic year.
Enrolment is an important part of your student journey with us. The enrolment team is here to help you through the process and provide support wherever you need it. We strongly recommend that you complete enrolment as soon as possible, to allow you to focus on your studies.
Enrolment with UCFB/GIS consists of 2 parts. It is completely online and involves you providing up-to-date information for your student record.
Part 1) Complete your consents form with UCFB/GIS
Part 2) Complete your enrolment with UEL.
Enrolment is a crucial part of your student journey, as it gives you access to:
Your student loan – if you have been awarded a student loan, completing your enrolment will allow UEL to release your loan.
UCFB/GIS Online Hub – your online learning tools
On campus events – you will need to complete enrolment before you can be issued a student ID card. You will need this to access UCFB/GIS on-campus facilities.
Your timetable – after completing your online enrolment, you will be able to view your timetable by logging in to UCFB/GIS Learner Portal. Please be aware, that although your timetable may not be visible as soon as you enrol, it will be available before teaching starts.
Enrolment will take place in 2 parts and as such you will need 2 separate usernames and passwords. One for UCFB/GIS and one for UEL.
Part 1) Enrolment with UCFB/GIS
This will involve completing a short consent form and agreeing to UCFB/GIS policies, and should only take a few minutes to complete.
You will receive an email from enrol@ucfb.com with a reminder of your username and a link to a consent form.
Part 2) - Enrolment with UEL
This will also involve agreeing to be registered with UEL as a student within their own regulations and policies
IMPORTANT: If you are a new student enrolling with UEL, your enrolment emails will be sent to your personal email address. This is the latest email address you have provided us with.
If you have provided a school or college email address, you will need to provide us with an up-to-date email address as soon as possible.
You will receive an email from noreply@Uel.ac.uk. It will contain guidance on what you need to do and who to contact if you experience any issues.
If you are a returning student you will use your existing username. If you are unsure of your username, you can contact thehub@uel.com or contact enrol@ucfb.com
You will complete enrolment using UEL direct
You can find additional information about enrolling with UEL here, a video here and information about password recovery here.
If experience any issues with your UEL enrolment, please email thehub@uel.ac.uk
Please be aware, that UCFB/GIS staff do not have access to UEL systems. Any issues accessing their systems must be reported using the contact details shown above.
- Enrolment is a 2 part process. You must enrol with UCFB|GIS and with our validating partner the University of East London (UEL) If you don’t complete both you will not be enrolled!
- When completing enrolment with UEL you will need to provide financial evidence. If you have applied for a student loan you will need your Customer Reference Number (CRN) and/or Student Support Number (SSN), you can find this on your correspondence with the student loans company. If you have a sponsor paying your fees, you will need your sponsorship letter. You will need to make a payment if you are funding yourself. You can always contact our finance team on fees@ucfb.com if you are unsure or need support.
- Our experience shows it is beneficial to enrol prior to Welcome Week - Students who complete their enrolment before Welcome Week (25-29 September) hit the ground running and perform better on their degree.
- Returning students need to re-enrol! You will be required to enrol for every year of your course, Returning student’s enrolment invite form UEL will be sent to your UEL email address.
- Help is at hand! There is support for you to complete enrolment if you are facing difficulties. Both UCFB|GIS and UEL have dedicated enrolment pages.
Click here for UCFB|GIS enrolment information
Click here for UEL enrolment information
Both pages cover FAQ’s and have contact details.
Frequently asked questions
Please make sure you have given us your personal email address rather than your school/college one and please check your spam/junk email folders too. We store each system email we send out so we can always re-send you anything you have missed.
New students will receive their student ID number in their enrolment invitation email from UEL. Your student ID will be your username without the letter U.
If you are a continuing student and are unsure of your username please contact either thehub@uel.ac.uk or enrol@ucfb.com
The format for your login will be the letter u , followed by 7 digits and then @uel.ac.uk e.g. u1234567@uel.ac.uk
You will complete your UEL enrolment task using UEL Direct
Your username will be in your consent enrolment invitation.
You can request a new password via UEL Direct – New students will be prompted to create a new password when they enrol
Password Tip: Your password must be at least 8 characters long, a mix of upper and lower case and must include at least one number, or a special character such as #
You can find UEL password support here
Please be aware that our UCFB IT Team do not have access to UEL systems so if you have any issues with completing your enrolment form, you will need to contact The Hub at UEL by calling +44 (0)20 8223 4444. or emailing thehub@uel.ac.uk
You can request a new password via the Consent Enrolment webpage or contact our IT Service Desk at IT@ucfb.com
New students will be sent the UEL enrolment invitation email to their personal email address (The email address you provided with your application unless you have since amended it with us).
Continuing students will receive the enrolment invitation email to their UEL email address - you can access it here
If you have definitely not received the invitation email, please contact us at enrol@ucfb.com
No, you must complete both parts of online enrolment yourself.
For new students, please follow the instructions contained in your UEL enrolment invitation email. For continuing students, if you have not used your UEL account since you last enrolled and have changed your mobile phone, please update your UEL account details or contact the UEL IT Team for assistance. Also, information can be found here
You will be able to collect your UCFB student ID card from the start of Welcome Week as long as you have fully completed both parts of your enrolment.
Providing you have firmly accepted an unconditional offer, you will be sent an enrolment invitation email by both UCFB and UEL but please contact the Enrolment Team if you have any questions at enrol@ucfb.com.
We highly recommend that you complete both the enrolment tasks before Welcome Week as that will give you access to all the online services you will need to make the most of your studies so please contact us at enrol@ucfb.com if you are facing any obstacles so that we can help you to hit the ground running.
You will need to contact enrol@ucfb.com as soon as possible and explain the reason for the delay in completing enrolment. UCFB will make a case-by-case decision on if we can extend the enrolment period or if you will need to defer your studies. A late start can negatively impact your studies and your experience and we want to help you to avoid that where possible.
Please use your home address and once you have secured your term-time accommodation please email the Student Administration Teams at either mcradmin@ucfb.com (Manchester students) or wembleyadmin@ucfb.com (Wembley students).
UEL students can find a breakdown of your fee liability here – It also includes the cooling-off period, payment dates and what the different periods of study during the year are.
Your Student Support Number (SSN) is the unique identification number given to you by the Student Loans Company, Student Finance England/Wales/Northern Ireland/Scotland, and your Local Education Authority (LEA). It usually consists of four letters, followed by eight numbers and another letter (e.g. ABCD01234567A) and is quoted on most documents sent to you from the organisations mentioned above.
Yes, you need to have your finance in place before enrolling. If you have not yet applied for a loan, then you need to do so now. Information on how to apply can be found here. If your funding has not been confirmed when you begin the enrolment process, you may be liable to pay the first instalment of your tuition fees. Our Student Finance Team can provide you with advice and guidance so please contact them at fees@ucfb.com and they will be happy to help you.
If you are a continuing student or a new student who has completed enrolment and wants to transfer your studies to a different course, you will need to contact the academic administration team at your campus.
- Manchester – mcradmin@ucfb.com
- Wembley – wembleyadmin@ucfb.com
If you are a new student and haven’t completed enrolment you will need to contact admissions@ucfb.com.
Once you are fully enrolled and your course has started you can contact student services to request an enrolment confirmation letter.
Distance, Distance (with attendance) and Manchester students sse@ucfb.ac.uk
Wembley students ssw@ucfb.ac.uk
