The National Student Survey (NSS) gives students the chance to provide feedback on their time at UCFB. The survey enables students to give honest, anonymous opinion on where and what they study, thereby helping future students to make the right choice about their own higher education.

The feedback provided to the NSS also helps UCFB and its Students’ Union to shape the student experience going forward for current and future students.

The survey runs until Thursday 30th April 2020, and takes just five minutes to complete.

Click here to complete The National Students Survey

The NSS questions

You’ll be asked the following questions and asked to rank each statement from one to five, ranging from ‘definitely agree’ to 'definitely disagree’. When completing the survey, we encourage you to remember your whole time at UCFB to give the most accurate account possible.

The teaching on my course
  • Staff are good at explaining things;
  • Staff have made the subject interesting;
  • The course is intellectually stimulating;
  • My course has challenged me to achieve my best work.
Learning opportunities
  • My course has provided me with opportunities to explore ideas or concepts in depth;
  • My course has provided me with opportunities to bring information and ideas together from different topics;
  • My course has provided me with opportunities to apply what I have learnt.
Assessment and feedback
  • The criteria used in marking have been clear in advance;
  • Marking and assessment has been fair;
  • Feedback on my work has been timely;
  • I have received helpful comments on my work.
Academic support
  • I have been able to contact staff when I needed to;
  • I have received sufficient advice and guidance in relation to my course;
  • Good advice was available when I needed to make study choices on my course.
Organisation and management
  • The course is well organised and is running smoothly;
  • The timetable works efficiently for me;
  • Any changes in the course or teaching have been communicated effectively.
Learning resources
  • The IT resources and facilities provided have supported my learning well;
  • The library resources (e.g. books, online services and learning spaces) have supported my learning well;
  • I have been able to access course-specific resources (e.g. equipment, facilities, software, collections) when I needed to.
Learning community
  • I feel part of a community of staff and students;
  • I have had the right opportunities to work with other students as part of my course.
Student voice
  • I have had the right opportunities to provide feedback on my course;
  • Staff value students’ views and opinions about the course;
  • It is clear how students’ feedback on the course has been acted on;
  • The students’ union (association or guild) effectively represents students’ academic interests.
Overall satisfaction
  • Overall, I am satisfied with the quality of the course.
Item 4

We've listened to your feedback

Not only does the NSS allow students the chance to give honest feedback on their higher education experience, it allows UCFB to continue to improve its services, facilities and experiences for current and future students. Here are just some of the improvements UCFB has made across it campuses on the back of the NSS survey:

Clearer and more focused communication

• Use of Cedar as a one stop shop for timetable information

• Vital information communicated through the UCFB Online Hub app

• Timetables published earlier

• Launched Employability & Enrichment Hub

Overseas work placement opportunities

• Launch of partnership with United Soccer League

• Numerous summer placements in the USA

Increased networking opportunities

• Networking built into Future Leaders Conference and guest speaker sessions

• Launch of the cross-campus esports tournament

• Course specific-guest speakers arranged for each degree on top of keynote speakers

New dedicated UCFB facilities

• Opening of the UCFB Study Hub @ Piccadilly Place in Manchester

• Students consulted on the development of 1st Way in Wembley

• New coaching facilities across both campuses including Curzon Ashton and The Hive

• Development of existing UCFB space, such as Belle Vue redesign and café in Manchester and the UCFB Café updates in Wembley

• Social spaces added across UCFB teaching locations

Additional opportunities to go on trips

• Launch of the UCFB Global Study Hubs in New York, Atlanta, Toronto and Melbourne

• Trips to the likes of Qatar, Spain and the USA

More feedback on assignments

• Opportunities to meet with Programme Leaders and other one-to-one sessions

• Detailed written feedback provided where possible

Increased student voice

• Opportunities to meet with Programme Leaders and other one-to-one sessions

• Students’ Union Executive Committee included in the membership of Student Experience Working Group and invited to weekly meetings

• Key events in Season Ticket offering organised by Students’ Union Executive Committee rather than Student Services staff. Events are organised by students based on feedback from the wider student body

• Cross campus SU working to ensure a uniformed approach to student voice and student experience

Enhanced library opening hours

• Extended library opening hours in semester two to aid dissertation work

New kit partners to offer better value to students

• Cheaper UCFB branded items and kit bundles available to all students through Pro:Direct kit partnership

• Further Pro:Direct 15% discount code advertised to students via email

Increased visibility of Student Services staff

• All Student Services staff issued with branded work wear to increase visibility

• Drop in sessions utilised at all teaching venues across both campuses and accommodation partners

Increased Student Experience activities

• More student coaching opportunities to coach Athletic Union sports teams. All coaches provided with matching UCFB tracksuits

• New sports teams, training and recreational opportunities added

• Look After Your Mate workshops introduced at both UCFB campuses

• Female and international student specific networking lunches organised in semester one

The survey runs until Thursday 30th April 2020

Please remember, the feedback provided to the NSS will help UCFB and its Students’ Union to shape the student experience going forward for current and future students.

Click here to take the survey