WEDNESDAY 3RD MARCH 2021

Following the government announcement on 22nd February 2021, we are writing to provide an update on our plans for the rest of the 2020/21 academic year.

The Department for Higher Education have stated that “providers should not ask students to return if their course can reasonably be continued online”. Given the guidance the government have issued, we have made all necessary changes to assessments on the majority of courses to ensure that all learning outcomes can still be achieved. It should also be noted as outlined in the latest letter to students from the Minister of State for Universities, that “the mass movement of students across the country poses a risk for the transmission of the virus”. This has therefore informed the government policy to restrict the number of students returning to campus.

We can therefore confirm that all academic content for the majority of UCFB and GIS courses can and therefore will be delivered online for the remainder of the 2020/21 academic year.

This decision has not been taken lightly, and has been made with the best interests of the whole UCFB and GIS community in mind, to protect the health and safety of our students, staff and wider communities, whilst also maintaining the consistency of our teaching and learning provision.

As stated by the Department for Education, “the government will review, by the end of the Easter holidays, the options for timing of the return of remaining students [those whose learning outcomes can be delivered online]. This review will take account of the latest data and will be a key part of the wider roadmap steps. Students and providers will be given a week’s notice ahead of any further return.” Therefore, at this next upcoming stage, if government guidelines allow, we will aim to provide, to our valued students, on-campus enrichment activities after the Easter break. In addition, please do note that should the government position significantly change in their next update, then we will also review our academic delivery once more.

Please note that there is one exception to the above. The exception is MSc Football Coaching & Analysis. There will be on campus classes for this programme from Monday 15th March 2021 due to the need to access specialist equipment to complete the course, as specified in government guidance. Full details of this return to campus following the national lockdown will be sent to MSc Football Coaching & Analysis students in the week commencing 1st March 2021, including how to access testing to facilitate a safe return to campus.

Study Hub and Library Access

Our Study Hubs at both campuses will remain open for those that need it. We will operate a reduced Click and Collect and bookable study space service from 10am until 4pm on Tuesdays, Wednesdays and Thursdays each week for those that need it. Both Click and Collect and study space must be booked in advance through the library at library@ucfb.com, and the Click and Collect service is only for essential items that are not available online. We will review the service again following the next government update, which is expected at the end of the Easter break.

No Detriment Policy

As a reminder, Bucks New University have extended the use of No Detriment: Emergency Measures into semester 2 from February to June 2021.

Employability & Enrichment and Student Experience Events

In line with the latest government guidance, all Employability & Enrichment and student experience events will be online until the end of the Easter break at the earliest. This will then be reviewed again in line with the latest government guidance at that time. Upcoming virtual events include our first ever Inter Miami CF webinar, the New York and Atlanta Global Sports Summits and various guest speaker sessions including through our partners at the League Managers Association.

Sport

Sport and the UCFB Academies will also remain suspended until the end of the Easter break at the earliest in line with government guidelines, and it will then be reviewed for the final weeks of the semester once we receive an update from the government.

 

Please read our FAQs below for more information.

 

If you have any queries regarding your programme then please contact your Programme Leader or Module Leaders via the usual channels. Alternatively, you can also contact the Academic Administration team at:

If you are in need of any emotional or wellbeing support, or would just like to chat to someone, our Pastoral Team is on hand to help. We can arrange a 1:1 virtual meeting, which can be done via telephone or video Teams meetings. Alternatively, if you prefer, we can support you via email. We will work with you to meet your individual needs. For all Pastoral and Wellbeing needs, you can contact us at:

COVID-19 GUIDANCE FOR CURRENT STUDENTS

The health and safety of our students is of paramount importance, whilst also ensuring that we continue to deliver a first-class experience throughout your time as an undergraduate student with University Campus of Football Business (UCFB) or a Master’s student at our Global Institute of Sport (GIS).

Our plan is based on the government’s guidance for higher education institutions, which also take account of local tier restrictions that may affect our campuses. This will continue to determine our approach to define what student life and studying will be like throughout the 2020/21 academic year. We know that things could change over the coming months and therefore the stage we are at will determine which facilities and services are available.

Please read below for details on each aspect of your student life with us in this academic year, subject to changes to the government guidance.

More information on each stage, along with further detail on our COVID-secure campuses can be found in our COVID Secure Campus Guidelines document.

TEACHING AND LEARNING

We have worked hard with our venue partners and within government guidelines to ensure that as many of our classes as possible have been available to study on campus in a COVID-secure environment throughout the 2020/21 academic year. This has been to ensure that you have had the opportunity to experience our iconic campus locations.

However, some classes have had to remain virtual. We have developed our virtual delivery with student feedback to ensure that we can offer you the best possible experience.

For those that have been unable to attend classes being delivered on campus, all academic content is available online throughout the academic year to ensure that you do not miss out on your academic delivery.

Following the government announcement on 22nd February 2021, we are writing to provide an update on our plans for the rest of the 2020/21 academic year.

The Department for Higher Education have stated that “providers should not ask students to return if their course can reasonably be continued online”. Given the guidance the government have issued, we have made all necessary changes to assessments on the majority of courses to ensure that all learning outcomes can still be achieved. It should also be noted as outlined in the latest letter to students from the Minister of State for Universities, that “the mass movement of students across the country poses a risk for the transmission of the virus”. This has therefore informed the government policy to restrict the number of students returning to campus.

We can therefore confirm that all academic content for the majority of UCFB and GIS courses can and therefore will be delivered online for the remainder of the 2020/21 academic year.

This decision has not been taken lightly, and has been made with the best interests of the whole UCFB and GIS community in mind, to protect the health and safety of our students, staff and wider communities, whilst also maintaining the consistency of our teaching and learning provision.

As stated by the Department for Education, “the government will review, by the end of the Easter holidays, the options for timing of the return of remaining students [those whose learning outcomes can be delivered online]. This review will take account of the latest data and will be a key part of the wider roadmap steps. Students and providers will be given a week’s notice ahead of any further return.” Therefore, at this next upcoming stage, if government guidelines allow, we will aim to provide, to our valued students, on-campus enrichment activities after the Easter break. In addition, please do note that should the government position significantly change in their next update, then we will also review our academic delivery once more.

Please note that there is one exception to the above. The exception is MSc Football Coaching & Analysis. There will be on campus classes for this programme from Monday 15th March 2021 due to the need to access specialist equipment to complete the course, as specified in government guidance. Full details of this return to campus following the national lockdown will be sent to MSc Football Coaching & Analysis students in the week commencing 1st March 2021, including how to access testing to facilitate a safe return to campus.

CAMPUS FACILITIES

We have worked hard with our campus partners, including Wembley Stadium and Etihad Stadium, and have developed a set of COVID-19 guidelines in line with government guidance to ensure the safety and well-being of staff and students whilst on campus.

In order to provide a safe and inclusive campus which empowers and supports our students and staff towards achieving a rewarding experience for all during these challenging times, we have set in place the following safety measures:

  • Student LFT COVID testing available on return to campus and thereafter
  • 1-metre+ social distancing with increased COVID safety measures
  • Face coverings compulsory in campus buildings, subject to exemptions
  • Enhanced cleaning measures including disinfectant fogging and deep cleaning programmes
  • Safe circulation systems around campus facilities, including capacity restrictions in lifts
  • Hand sanitiser stations throughout campus facilities
  • COVID secure campus signage to promote mask wearing, hand washing and good hygiene
  • Reduced capacities in teaching, study and social spaces enabling social distancing guidelines to be met
  • Temperature checks available on request at receptions
  • Detailed facilities risk assessments
  • Self-assessment health risk assessments for students prior to returning to campus
  • COVID Secure Campus guidelines inductions for all students and staff

STUDENT ACCOMMODATION

We have been working closely with Unite Students, our accommodation partner for both campuses to ensure that we can provide a safe environment for our students to live in.

Our partner accommodation with Unite Students at Arch View House at First Way in Wembley and Mill Point in Manchester remain open for those that need it.

Unite want all our students to feel as safe as possible when coming to campus and they have put in place many measures to reduce risk to students when on campus. At the accommodation, all students have to adhere to Unite’s policies and procedures. Unite Students is the first UK Student Accommodation provider to be issued a British Safety Council (BSC) assurance certificate.

Please see Unite’s FAQs for further information.

EMPLOYABILITY & ENRICHMENT ACTIVITIES

Our unique Award in Football & Sports Leadership will continue throughout the 2020/21 academic year. We have been providing a mixture of on campus and online Employability & Enrichment activities throughout the academic year. In line with the latest government announcement on 22nd February 2021, all Employability & Enrichment activity will be delivered online until the end of the Easter break at the earliest. This will then be reviewed again in line with the latest government guidance at that time.

We have been utilising the lessons learned in lockdown and listening to our students’ positive feedback to provide Employability & Enrichment content online to enhance your experience and bring you further ways to develop yourself and be industry ready. This ensures that the opportunities that we are able to provide for you are not restricted by locality or availability, further enhancing our Employability & Enrichment provision.

As always, we will be working with leading names and organisations in the global football and sports industry to enhance your industry knowledge, expertise and network. We have some exciting sessions planned throughout the academic year.

Also, don’t forget the exclusive access you get as a UCFB or GIS student to extensive work placements at a range of sporting organisations, including our partners at the National League, The Football Association and across the sports industry. We will continue to provide in-person work experience opportunities for you to apply for, subject to government guidance and the ability of our partners to offer these. In addition, we will offer a number of virtual work placements opportunities.

Following the successful Melbourne event in January, we are also working towards delivering Global Sports Summits at the following times depending on government advice and travel restrictions: New York in April, Atlanta in April, Toronto in June, and the brand new Miami summit in the summer of 2021. Like Melbourne, the New York and Atlanta Global Sports Summit will be delivered virtually this year, due to ongoing travel restrictions and government advice. The feasibility of hosting the other Global Sports Summits in-country is currently under review, and announcements on these events will be made in due course. Where travel is not possible due to COVID-19, these Summits will be delivered virtually and made available for all UCFB and GIS students. We are committing to communicating a final decision on whether these events will go ahead in-person or virtually with a minimum of 2 months’ notice.

Brand new for this year, we also hosted a virtual LaLiga Summit in September, exclusive for Master’s degree students.

STUDENT EXPERIENCE EVENTS

We want you to be able to foster lifelong relationships with your fellow students and the UCFB team, and have a positive student and social experience in 2020/21. We believe this is an important aspect of your life at UCFB.

A number of events have taken place so far this academic year and are continuing to be planned for the remainder of this semester to ensure that you can form and build the relationships with your fellow students that we know are key to your time with us.

In line with the latest government announcement on 22nd February 2021, all student experience events will be online until the end of the Easter break at the earliest. This will then be reviewed again in line with the latest government guidance at that time.

We will also host a series of guest speakers, masterclasses and panel discussions with our network from across the global sports industry. Tailored sessions will be available for undergraduate and Master’s students, including GIS Global Sports Summits available to all students, and GIS Master’s Summits, exclusively for GIS students.

Your Students’ Union will continue to organise online activities for all students to take part in. These will be advertised through the Students’ Union social media accounts as well as the Online Hub so keep an eye out for updates on these.

If you would like to contact your Students’ Union Executive Team with any ideas or feedback, please contact:

STUDENT SUPPORT

The Student Services Team is here to support you across a wide range of areas throughout your studies. Our priority is to ensure that you enjoy student life and feel supported to succeed both academically and personally. Support will be available online, via email and telephone. Dependent on government guidance, urgent face-to-face on campus support may also be available upon request and following social distancing guidelines.

If you are in need of any emotional or wellbeing support, or would just like to chat to someone, our Pastoral Team is on hand to help. We can arrange a 1:1 virtual meeting, which can be done via telephone or video Teams meetings. Alternatively, if you prefer, we can support you via email. We will work with you to meet your individual needs. For all Pastoral and Wellbeing needs, you can contact us at:

Our Study Hubs at both campuses will remain open for those that need it. We will operate a reduced Click and Collect and bookable study space service from 10am until 4pm on Tuesdays, Wednesdays and Thursdays each week for those that need it. Both Click and Collect and study space must be booked in advance through the library at library@ucfb.com, and the Click and Collect service is only for essential items that are not available online. We will review the service again following the next government update, which is expected at the end of the Easter break.

We will continue to provide a wide range of online resources for all students and library support will be available virtually.

SPORT

Throughout the academic year, we have been following government and national governing body guidance around Return to Play for our sport provision. More information can be found on the government website.

On Wednesday 13th January 2021, BUCS announced that there would be no competitive sports for the remainder of this academic year. Please find their official statement here.

In line with the latest government announcement on 22nd February 2021, all sport will remain suspended until the end of the Easter break at the earliest. This will then be reviewed again in line with the latest government guidance at that time.

The UCFB Academies in London and Manchester started as planned in September. Whilst there were no competitive fixtures in Semester 1, there was training for both academies and we will aim to resume training and fixtures when governing body guidelines permit us to do so.

Sport in particular is an ever-changing situation and we will keep you updated throughout the academic year.

Please contact our Athletic Union for more information on your sport:

POLICIES AND PROCEDURES

FREQUENTLY ASKED QUESTIONS

2020/21 Delivery FAQs
How will academic content be delivered in the 2020/21 academic year?

We have worked hard with our venue partners and within government guidelines to ensure that as many of our classes as possible have been available to study on campus in a COVID-secure environment throughout the 2020/21 academic year. This has been to ensure that you have had the opportunity to experience our iconic campus locations.

However, some classes have had to remain virtual. We have developed our virtual delivery with student feedback to ensure that we can offer you the best possible experience.

For those that have been unable to attend classes being delivered on campus, all academic content is available online throughout the academic year to ensure that you do not miss out on your academic delivery.

Following the government announcement on 22nd February 2021, we have written to students to provide an update on our plans for the rest of the 2020/21 academic year.

The Department for Higher Education have stated that “providers should not ask students to return if their course can reasonably be continued online”. Given the guidance the government have issued, we have made all necessary changes to assessments on the majority of courses to ensure that all learning outcomes can still be achieved. It should also be noted as outlined in the latest letter to students from the Minister of State for Universities, that “the mass movement of students across the country poses a risk for the transmission of the virus”. This has therefore informed the government policy to restrict the number of students returning to campus.

We can therefore confirm that all academic content for the majority of UCFB and GIS courses can and therefore will be delivered online for the remainder of the 2020/21 academic year.

This decision has not been taken lightly, and has been made with the best interests of the whole UCFB and GIS community in mind, to protect the health and safety of our students, staff and wider communities, whilst also maintaining the consistency of our teaching and learning provision.

As stated by the Department for Education, “the government will review, by the end of the Easter holidays, the options for timing of the return of remaining students; [those whose learning outcomes can be delivered online.] This review will take account of the latest data and will be a key part of the wider roadmap steps. Students and providers will be given a week’s notice ahead of any further return.” Therefore, at this next upcoming stage, if government guidelines allow, we will aim to provide, to our valued students, on-campus enrichment activities after the Easter break. In addition, please do note that should the government position significantly change in their next update, then we will also review our academic delivery once more.

Please note that there is one exception to the above. The exception is MSc Football Coaching & Analysis. There will be on campus classes for this programme from Monday 15th March 2021 due to the need to access specialist equipment to complete the course, as specified by the government guidance. Full details of this return to campus following the national lockdown will be sent to MSc Football Coaching & Analysis students in the week commencing 1st March 2021, including how to access testing to facilitate a safe return to campus.

This FAQ was last reviewed on 3rd March 2021.

How will online content be delivered?

Our Academic team will be using Microsoft Teams as well as live and recorded presentations. Students will also have access to academic staff for support and questions during the usual hours.

This FAQ was last reviewed on 3rd March 2021.

Do UCFB and GIS have a “No Detriment Policy”?

No Detriment Policy – Emergency Measures:

UCFB operate in accordance with our Academic Partner Bucks New University and as such, the following information is supplied under their guidance.

If you have any queries please contact:

What is the No Detriment Policy – Emergency Measures?

This policy provides additional measures to support you at times when circumstances beyond Bucks New University and UCFB’s control may impact on your studies and your academic performance. Bucks New University has extended the implementation of specific measures for the remainder of the 2020-21 academic year. These recognise that, due to COVID-19, you have faced disruption in your personal and academic life: they focus on enabling you to manage individual difficulties and relieve pressure around the time you are preparing for and attempting assessments. The measures cover Mitigating Circumstances and Extensions, late submission of coursework, and reassessment opportunities, and consider detrimental impact at award stage.

What happens if I need to request an Extension or claim for Mitigating Circumstances?

Bucks New University together with UCFB are relaxing the requirement for you to provide evidence as part of a request for an Extension or a claim for Mitigating Circumstances. You may self-certify rather than seek independent evidence which should make the process of applying quicker and easier. Details of the measures in place for this academic year can be seen below.

In order to apply for an extension please email:

In order to apply for Mitigating Circumstances please email: quality@ucfb.com

Further information on Extensions and Mitigating Circumstances can be found on the Bucks New University website: https://bucks.ac.uk/students/academicadvice/assessment-and-examination/exceptional-circumstances

I am self-isolating due to Coronavirus – can I ask for an Extension or claim Mitigating Circumstances?

Yes you can: Bucks New University together with UCFB are relaxing the requirement for you to provide evidence as part of a request for an Extension or a claim for Mitigating Circumstances.

If you are a UCFB student who is self-isolating due to Coronavirus, the fact that you have informed UCFB (via Wembley students: absencewembley@ucfb.com or Etihad Campus students: absenceetihad@ucfb.com) will be enough evidence for your claim/request.

Further information on Extensions and Mitigating Circumstances can be found on the Bucks New University website: https://bucks.ac.uk/students/academicadvice/assessment-and-examination/exceptional-circumstances

How does the No Detriment Policy help with late submission?

Assessment deadlines are set so that you don’t have to submit assessments for different modules all at once, so it’s best if you plan to hit the original dates provided on the assessment briefs posted on the Online Hub. Under standard regulations you may normally submit assignments up to 10 working days later than the original submission date, and they will be marked and given a capped mark – a maximum of 40%. Under the No Detriment Policy measure this penalty is removed, so assignments submitted for the first time in the late submission period will be given the full mark. Pass/fail assessments will also be given a late submission opportunity.

Late submission does not apply to online or in person Time-Constrained Assessments (TCAs) or Examinations, and it is not available for reassessment work.

What happens if I don’t pass my modules?

Assessment Boards will normally allow you to submit reassessment work where you have not passed modules: under the No Detriment Policy measure, reassessment set in 2020-21 will be given the full mark instead of being capped at 40%, so you’ll not be disadvantaged. However, if you have a proven academic misconduct case, the penalty where reassessment is capped will stand. Under the No Detriment Policy exceptionally this year Assessment Boards at progression stage will expand compensation at Foundation Year and Level 4. This means that if you have a module mark between 30% and 39% the Board may award the academic credit based on your performance in passing the remaining 90 credits without you having to take reassessment. This is limited to a maximum of 30 credits per Level. NB: compensation does not apply where it is not allowed by PSRB or programme requirements.

I’m a final year undergraduate and worried that my grades from last year will impact on my classification. Will these be taken into account?

Yes - Assessment Boards will look at whether inclusion of your grades from 2019-20 have a detrimental impact on your overall grade. For those undergraduate programmes where Level 5 contributes to the classification at Level 6, Bucks New University will consider your result both including and excluding your grade from 2019-20: the higher of the two grades will be used for your final award classification.

Do the no detriment measures apply to all learners?

Yes, whether you study at Bucks New University directly, at a partner institution (UCFB), via distance learning or through apprenticeship arrangements, the measures apply to you. All learners can make a claim for Mitigating Circumstances or request an extension using self-certification rather than having to provide evidence, and all can benefit from uncapped late submission and reassessment. Assessment Boards apply regulations consistently across programmes, wherever they are delivered.

Does the no detriment policy apply to postgraduates?

Yes - the measures regarding late submission and reassessment for full marks also apply to postgraduate programmes. The impact of grades from modules undertaken during 2019-20 will be taken into account by Assessment Boards at award stage.

This FAQ was last reviewed on 3rd March 2021.

How will my practical modules be delivered for undergraduate courses?

As we made you aware in August 2020 our intention was for practical modules to take place in Semester 2. Unfortunately due to continuing government guidelines in place and further lockdowns implemented, on campus study/sessions have ultimately been prevented from taking place. Along with all other academic study, it has therefore been necessary to deliver practical orientated modules online. Consequently, along with delivering practical modules virtually, the amendment and adaptation of the relevant assessments for practical related modules, has also been required. The assessments have been amended to ensure that you are still able to complete and achieve on the module irrespective of the availability/opportunity of on campus delivery. As such, you will still be able to progress and complete as appropriate on your selected degree programme.

This FAQ was last reviewed on 3rd March 2021.

How will my practical modules be delivered for the MSc Football Coaching & Analysis course?

As we made you aware in August 2020 our intention is for practical modules to take place in Semester 2 and 3, and we continue to work towards delivering this if government guidance allows and with appropriate COVID mitigation measures in place.

All academic content will be available online. However, as many of our classes as possible will also be available to study on campus in a COVID-secure environment. This ensures that you have the opportunity to experience our iconic campus locations.

If you are unable to return to campus you will still have access to specialist software online and complete your degree but not all specialist equipment is available off-campus.

For some modules, there will be the opportunity to attend on campus delivery but also the opportunity to attend live online session please refer to your module page for more information.

This FAQ was last reviewed on 3rd March 2021.

Will the delivery of any of my modules change for the 2020/21 academic year?

We have moved some modules for the 2020/21 academic year from Semester 1 to Semester 2 and vice versa to accommodate for social distancing measures. These are listed below for each degree affected.

BA (Hons) Football Business & Media

  • Year 3: Professional Practice Portfolio – moved from Semester 1 to Semester 2 (changed at UCFB Wembley only)
  • Year 3: Contemporary Issues in Sports Media – moved from Semester 2 to Semester 1 (changed at UCFB Wembley only)

BA (Hons) Football Coaching & Talent Development

  • Year 1: Fundamentals of Coaching – moved from Semester 1 to Semester 2
  • Year 1: Coaching in the Foundation Phase – moved from Semester 2 to Semester 1
  • Year 3: Coaching in the Professional Development Phase – moved from Semester 1 to Semester 2
  • Year 3: Match Analysis – moved from Semester 2 to Semester 1

BA (Hons) Football Coaching & Management

  • Year 1: Fundamentals of Coaching – moved from Semester 1 to Semester 2
  • Year 1: Coaching in the Community – moved from Semester 2 to Semester 1

BA (Hons) Sports Business & Coaching

  • Year 1: Fundamentals of Coaching – moved from Semester 1 to Semester 2
  • Year 1: Coaching in the Community – moved from Semester 2 to Semester 1

BA (Hons) Physical Education

  • Year 1: Games and Athletic Activities – moved from Semester 1 to Semester 2
  • Year 1: Assessment and Curriculum Design – moved from Semester 2 to Semester 1
  • Year 2: Gymnastics and Dance – moved from Semester 1 to Semester 2
  • Year 2: Contemporary Issues in PE – moved from Semester 2 to Semester 1
  • Year 3: Swimming and Outdoor Education – moved from Semester 1 to Semester 2
  • Year 3: Youth Physical Activity and Health – moved from Semester 2 to Semester 1

BA (Hons) Multimedia Sports Journalism

  • Year 3: Professional Practice Portfolio – moved from Semester 1 to Semester 2 (changed at UCFB Wembley only)
  • Year 3: Contemporary Issues in Sports Media – moved from Semester 2 to Semester 1 (changed at UCFB Wembley only)

BA (Hons) Sports Business & Sports Broadcasting

  • Year 3: Professional Practice Portfolio – moved from Semester 1 to Semester 2 (changed at UCFB Wembley only)
  • Year 3: Contemporary Issues in Sports Media – moved from Semester 2 to Semester 1 (changed at UCFB Wembley only)

MSc Football Coaching & Analysis

  • The Football Coaching Process – moved from Semester 1 to run across Semester 2 and 3 to allow practical delivery
  • Analysis of Football Coaching Practice – moved from Semester 2 to Semester 3
  • Consultancy Project – moved from Semester 2 to All Semesters
  • Dissertation and Research Methods – moved from Semester 3 to All Semesters

MSc Football Business

  • Dissertation and Research Methods – moved from Semester 3 to All Semesters

MSc Football Communications & Digital Marketing

  • Dissertation and Research Methods – moved from Semester 3 to All Semesters

MSc International Sport Management

  • Dissertation and Research Methods – moved from Semester 3 to All Semesters

MSc Sport Management

  • Dissertation and Research Methods – moved from Semester 3 to All Semesters

Foundation Year

  • Managing Football Operations and People – moved from Semester 1 to Semester 2
  • Foundations of Media Practice – moved from Semester 1 to Semester 2
  • Principles of Sports Coaching – moved from Semester 1 to Semester 2
  • Inquiry Based Learning – moved from Semester 2 to Semester 1

This FAQ was last reviewed on 3rd March 2021.

Will assessments including the May exams be online?

All examinations will either be taken virtually as time constrained assessments (TCAs) or changed to an alternative assessment. The exact details for each assessment will be confirmed to you before Easter 2021. You will be able to complete the all other assessments virtually including the adapted practical orientated assessments.

MSc Football Coaching & Analysis students will be returning to on campus delivery from 15th March 2021 to allow for access to specialist equipment.

This FAQ was last reviewed on 3rd March 2021.

What safety measures are in place for all on campus activities?

We have worked hard with our campus partners, including Wembley Stadium and Etihad Stadium, and have developed a set of COVID-19 guidelines in line with government guidance to ensure the safety and well-being of staff and students whilst on campus.

In order to provide a safe and inclusive campus which empowers and supports our students and staff towards achieving a rewarding experience for all during these challenging times, we have set in place the following safety measures:

  • Student LFT COVID testing available on return to campus and thereafter
  • 1-metre+ social distancing with increased COVID safety measures
  • Face coverings compulsory in campus buildings, subject to exemptions
  • Enhanced cleaning measures including disinfectant fogging and deep cleaning programmes
  • Safe circulation systems around campus facilities, including capacity restrictions in lifts
  • Hand sanitiser stations throughout campus facilities
  • COVID secure campus signage to promote mask wearing, hand washing and good hygiene
  • Reduced capacities in teaching, study and social spaces enabling social distancing guidelines to be met
  • Temperature checks available on request at receptions
  • Detailed facilities risk assessments
  • Self-assessment health risk assessments for students prior to returning to campus
  • COVID Secure Campus guidelines inductions for all students and staff

More information on our COVID secure campuses can be found in our COVID Secure Campus Guidelines document.

This FAQ was last reviewed on 12th March 2021.

What happens if the local area gets put into a local lockdown or changes are made to the local COVID alert levels?

Our plan is based on the government’s guidance for higher education institutions, which take account of local tier restrictions that may affect our campuses. This will determine our approach to define what student life and studying will be like throughout the 2020/21 academic year. We know that things could change over the coming months and therefore the stage we are at will determine which facilities and services are available.

More information on each stage, along with further detail on our COVID-secure campuses can be found in our COVID Secure Campus Guidelines document.

You will be informed if any changes take place that impact on your academic delivery or student experience.

This FAQ was last reviewed on 12th March 2021.

Will I be able to access the library?

Our Study Hubs at both campuses will remain open for those that need it. We will operate a reduced Click and Collect and bookable study space service from 10am until 4pm on Tuesdays, Wednesdays and Thursdays each week for those that need it. Both Click and Collect and study space must be booked in advance through the library at library@ucfb.com, and the Click and Collect service is only for essential items that are not available online. We will review the service again following the next government update, which is expected at the end of the Easter break.

We will continue to provide a wide range of online resources for all students and library support will be available virtually.

Useful information:

  • You can access a wide range of resources to support your studies. Publishers are regularly updating remote access in response to the global crisis.
  • Links to all UCFB library online resources can be found on the library page on the Online Hub at: https://my.ucfb.com/course/view.php?id=1536
  • The library page includes detailed instructions on accessing your OpenAthens account (access eBooks, Cite Them Right and journals databases), passwords for specialist online resources such as SportBusiness and LawInSport, and online library tutorials to help you make effective use of these resources.
  • Your librarians are still able to support you via email at library@ucfb.com and on social media. We will be available 8:30am-5pm Monday to Friday and we can arrange to help you remotely through MS Teams if you require in-depth assistance with referencing or accessing and searching our online resources.
  • If you are unable to access a specific resource, please contact your library team at library@ucfb.com for further advice.
  • If you require IT support, please follow the usual process of contacting it@ucfb.com.
  • Please follow the library on Twitter @UCFB_Library and on Instagram @UCFB_Library for dissertation guidance, tips on staying motivated and more library content.
  • Should guidance change then we will adapt accordingly and there may be temporary closures of Study Hubs throughout the academic year but we will do all we can to ensure these are minimised.

This FAQ was last reviewed on 3rd March 2021.

What support will be available?

During periods of national lockdown, all support is delivered virtually. Dependent on government guidance, a combination of virtual and face-to-face support will be available for all students. This includes but is not limited to academic support, library support, learning support and pastoral support.

The Student Services Team is here to support you across a wide range of areas throughout your studies. Our priority is to ensure that you enjoy student life and feel supported to succeed both academically and personally.

If you are in need of any emotional or wellbeing support, or would just like to chat to someone, our Pastoral Team is on hand to help. We can arrange a 1:1 virtual meeting, which can be done via telephone or video Teams meetings. Alternatively, if you prefer, we can support you via email. We will work with you to meet your individual needs. For all Pastoral and Wellbeing needs, you can contact us at:

This FAQ was last reviewed on 3rd March 2021.

Will there be student experience events?

We want you to be able to foster lifelong relationships with your fellow students and the UCFB team, and have a positive student and social experience in 2020/21. We believe this is an important aspect of your life at UCFB.

A number of events have taken place so far this academic year and are continuing to be planned for the remainder of this semester to ensure that you can form and build the relationships with your fellow students that we know are key to your time with us.

In line with the latest government announcement on 22nd February 2021, all student experience events will be online until the end of the Easter break at the earliest. This will then be reviewed again in line with the latest government guidance at that time.

We will also host a series of guest speakers, masterclasses and panel discussions with our network from across the global sports industry. Tailored sessions will be available for undergraduate and Master’s students, including GIS Global Sports Summits available to all students, and GIS Master’s Summits, exclusively for GIS students.

Your Students’ Union will continue to organise online activities for all students to take part in. These will be advertised through the Students’ Union social media accounts as well as the Online Hub so keep an eye out for updates on these.

If you would like to contact your Students’ Union Executive Team with any ideas or feedback, please contact:

This FAQ was last reviewed on 3rd March 2021.

Will sport, including the academies, be running?

Throughout the academic year, we have been following government and national governing body guidance around Return to Play for our sport provision. More information can be found on the government website.

On Wednesday 13th January 2021, BUCS announced that there would be no competitive sports for the remainder of this academic year. Please find their official statement here.

In line with the latest government announcement on 22nd February 2021, all sport will remain suspended until the end of the Easter break at the earliest. This will then be reviewed again in line with the latest government guidance at that time.

The UCFB Academies in London and Manchester started as planned in September. Whilst there were no competitive fixtures in Semester 1, there was training for both academies and we will aim to resume training and fixtures when governing body guidelines permit us to do so.

Sport in particular is an ever-changing situation and we will keep you updated throughout the academic year.

Please contact our Athletic Union for more information on your sport:

UCFB Wembley AU: wembleyau@ucfb.com

UCFB Etihad Campus AU: auetihad@ucfb.com

This FAQ was last reviewed on 3rd March 2021.

Will I still be able to take part in the Employability & Enrichment activities, including the Award in Football & Sports Leadership?

Our unique Award in Football & Sports Leadership will continue throughout the 2020/21 academic year. We have been providing a mixture of on campus and online Employability & Enrichment activities throughout the academic year. In line with the latest government announcement on 22nd February 2021, all Employability & Enrichment activity will be delivered online until the end of the Easter break at the earliest. This will then be reviewed again in line with the latest government guidance at that time.

We have been utilising the lessons learned in lockdown and listening to our students’ positive feedback to provide Employability & Enrichment content online to enhance your experience and bring you further ways to develop yourself and be industry ready. This ensures that the opportunities that we are able to provide for you are not restricted by locality or availability, further enhancing our Employability & Enrichment provision.

As always, we will be working with leading names and organisations in the global football and sports industry to enhance your industry knowledge, expertise and network. We have some exciting sessions planned throughout the academic year.

Also, don’t forget the exclusive access you get as a UCFB or GIS student to extensive work placements at a range of sporting organisations, including our partners at the National League, The Football Association and across the sports industry. We will continue to provide in-person work experience opportunities for you to apply for, subject to government guidance and the ability of our partners to offer these. In addition, we will offer a number of virtual work placements opportunities.

Following the successful Melbourne event in January, we are also working towards delivering Global Sports Summits at the following times depending on government advice and travel restrictions: New York in April, Atlanta in April, Toronto in June, and the brand new Miami summit in the summer of 2021. Like Melbourne, the New York and Atlanta Global Sports Summit will be delivered virtually this year, due to ongoing travel restrictions and government advice. The feasibility of hosting the other Global Sports Summits in-country is currently under review, and announcements on these events will be made in due course. Where travel is not possible due to COVID-19, these Summits will be delivered virtually and made available for all UCFB and GIS students. We are committing to communicating a final decision on whether these events will go ahead in-person or virtually with a minimum of 2 months’ notice.

Brand new for this year, we also hosted a virtual LaLiga Summit in September, exclusive for Master’s degree students.

This FAQ was last reviewed on 3rd March 2021.

Will you be offering new work placements?

As a UCFB or GIS student, you get exclusive access to extensive work placements at a range of sporting organisations, including our partners at the National League, The Football Association and across the sports industry. We will continue to provide in-person work experience opportunities for you to apply for, subject to government guidance and the ability of our partners to offer these. In addition, we will offer a number of virtual work placements opportunities.

This FAQ was last reviewed on 3rd March 2021.

What should I do if I need careers advice?

The UCFB careers team is operating a full virtual service. To book an appointment with a careers adviser, please email: careers@ucfb.com

You can search for careers advice through our hub at: https://ucfb.jobteaser.com/en/advices

You can also follow us on Twitter at the following accounts:

We will also provide some face-to-face on campus activities, guidance and support from September, following social distancing guidelines.

This FAQ was last reviewed on 3rd March 2021.

Will I still be able to attend the Global Sports Summits this academic year?

Following the successful Melbourne event in January, we are also working towards delivering Global Sports Summits at the following times depending on government advice and travel restrictions: New York in April, Atlanta in April, Toronto in June, and the brand new Miami summit in the summer of 2021. Like Melbourne, the New York and Atlanta Global Sports Summit will be delivered virtually this year, due to ongoing travel restrictions and government advice. The feasibility of hosting the other Global Sports Summits in-country is currently under review, and announcements on these events will be made in due course. Where travel is not possible due to COVID-19, these Summits will be delivered virtually and made available for all UCFB and GIS students. We are committing to communicating a final decision on whether these events will go ahead in-person or virtually with a minimum of 2 months’ notice.

This FAQ was last reviewed on 3rd March 2021.

Will the halls of residence at the Etihad Campus be open during 2020/21 as planned?

Yes. Our partner accommodation in Manchester at Mill Point is open. At the accommodation, we have to adhere to Unite’s policies and procedures. Unite Students is the first UK Student Accommodation provider to be issued a British Safety Council (BSC) assurance certificate.

This FAQ was last reviewed on 3rd March 2021.

Will the halls of residence at the Wembley campus be open during 2020/21 as planned?

Arch View House at First Way remains open for those that have already booked. It is still possible to book for the remainder of the 2020/21 academic year if required. Please contact accommodationwembley@ucfb.com to enquire about this.

This FAQ was last reviewed on 3rd March 2021.

Can I book my accommodation for 2021/22?

Bookings for the 2021/22 academic year are now open and can be requested here.

This FAQ was last reviewed on 3rd March 2021.

What are Unite’s measures to ensure our safety in regards to COVID-19?

Unite want all our students to feel as safe as possible when coming to campus and they have put in place many measures to reduce risk to students when on campus. At the accommodation, all students have to adhere to Unite’s policies and procedures. Unite Students is the first UK Student Accommodation provider to be issued a British Safety Council (BSC) assurance certificate.

Please see Unite’s FAQs for further information.

This FAQ was last reviewed on 3rd March 2021.

Will I get a refund on my accommodation if I have to stay at home?

For our partner accommodation with Unite Students at Mill Point in Manchester and Arch View House at First Way in Wembley, please see the statement issued on 11th January and updated on 3rd February then 5th March by Unite here.

If you are with any other provider, as your contract is directly with them, they will be best placed to advise on this matter. Any decision to reduce fees will be communicated by your specific provider directly to students. Please find our open letter to private accommodation providers other than our partners Unite here, which you can download and send to assist in your request for a refund.

We are working with our partners to make sure we can still offer the best service to our students, so please contact accommodationwembley@ucfb.com or accommodationetihad@ucfb.com with any other queries.

This FAQ was last reviewed on 5th March 2021.

If I am travelling from overseas, will I need to self-isolate before beginning my studies?

Students travelling from overseas should first read the section titled ‘New and returning students travelling from overseas’ in the latest government guidance.

Following the government announcement on 22nd February 2021, we have written to students to provide an update on our plans for the rest of the 2020/21 academic year.

The Department for Higher Education have stated that “providers should not ask students to return if their course can reasonably be continued online”. Given the guidance the government have issued, we have made all necessary changes to assessments on the majority of courses to ensure that all learning outcomes can still be achieved. It should also be noted as outlined in the latest letter to students from the Minister of State for Universities, that “the mass movement of students across the country poses a risk for the transmission of the virus”. This has therefore informed the government policy to restrict the number of students returning to campus.

We can therefore confirm that all academic content for the majority of UCFB and GIS courses can and therefore will be delivered online for the remainder of the 2020/21 academic year.

This decision has not been taken lightly, and has been made with the best interests of the whole UCFB and GIS community in mind, to protect the health and safety of our students, staff and wider communities, whilst also maintaining the consistency of our teaching and learning provision.

As stated by the Department for Education, “the government will review, by the end of the Easter holidays, the options for timing of the return of remaining students; [those whose learning outcomes can be delivered online.] This review will take account of the latest data and will be a key part of the wider roadmap steps. Students and providers will be given a week’s notice ahead of any further return.” Therefore, at this next upcoming stage, if government guidelines allow, we will aim to provide, to our valued students, on-campus enrichment activities after the Easter break. In addition, please do note that should the government position significantly change in their next update, then we will also review our academic delivery once more.

Please note that there is one exception to the above. The exception is MSc Football Coaching & Analysis. There will be on campus classes for this programme from Monday 15th March 2021 due to the need to access specialist equipment to complete the course, as specified by the government guidance. Full details of this return to campus following the national lockdown will be sent to MSc Football Coaching & Analysis students in the week commencing 1st March 2021, including how to access testing to facilitate a safe return to campus.

Before travelling to the UK, students should:

  • check entry requirements and restrictions that have been introduced due to coronavirus (COVID-19)
  • ensure that prior to departing for England they have proof of a negative coronavirus (COVID-19) test result taken within three days of departure to their transport operator. More information on pre-departure testing is available;
  • complete a passenger locator form
  • note that all inbound UK travel corridors have been temporarily suspended to protect against new international variants. All passengers are now required to self-isolate for 10 days on arrival. More information is available on gov.uk
  • confirm whether you are travelling from a red-list country, there are different arrival procedures for individuals travelling from a red-list country and individuals travelling from a country not on the red-list

If you are required to self-isolate, Unite Students will be able to accommodate this within your tenancy at Arch View House at First Way in Wembley, or Mill Point in Manchester. We are also on hand to advise you if you are staying in other accommodation in Wembley or Manchester. Please get in touch with the Accommodation team at:

This FAQ was last reviewed on 3rd March 2021.

What support is available if I am facing financial hardship?

Student Finance England will offer in-year income reassessments, even for those that have already applied for Student Finance in September 2020. This means that if your household income has fallen by 15% or more within this financial year then you will be able to resubmit a Current Year Income Assessment and they will reassess the financial support that you are eligible for. For more information, please click here or contact fees@ucfb.com.

Our Student Support Fund is available to help students who are in financial hardship. This includes supporting students who are unable to work part-time to pay for essentials such as food, bills and computer equipment. This is capped at £250 per application. If you would like to be assessed for eligibility, please contact your Student Services Team:

At UCFB, our Pastoral Team is also on hand to support you. We can arrange a 1:1 virtual meeting, which can be done via telephone or video Teams meetings. Alternatively, if you prefer, we can support you via email. We will work with you to meet your individual needs. For all Pastoral and Wellbeing needs, you can contact us at:

For students that have booked with our partner accommodation with Unite Students at Mill Point in Manchester and Arch View House, 1st Way in Wembley, please see the statement issued on 11th January and updated on 3rd February then on 5th March by Unite here.

If you are with any other provider, as your contract is directly with them, they will be best placed to advise on this matter. Any decision to reduce fees will be communicated by your specific provider directly to students. Please find our open letter to private accommodation providers other than our partners Unite here, which you can download and send to assist in your request for a refund.

This FAQ was last reviewed on 5th March 2021.

Can I access any government financial hardship support through UCFB and GIS?

We are pleased to be able to provide information on the government’s additional financial hardship support that is now open for applications from all UCFB and GIS students that are suffering financial hardship as a result of COVID-19. Please read below for more information on the eligibility criteria and application processes.

If you have any questions then please contact Student Services at:

Everyday Living Allowance

The Everyday Living Allowance is to support students living in private accommodation impacted by COVID-19 who encounter a financial emergency. The allowance is designed to cover ‘everyday’ costs such as food, toiletries, utilities, bills and medicine. The allowance is also intended to support with increased expenses due to periods of self-isolation and significant losses of income because of the pandemic.

  • Students with no dependents can receive up to £300
  • Students with dependents can receive up to £400

Please note, there is no guarantee of an award and assessments are made in order of application on a case-by-case basis.

The Everyday Living Allowance is available to all full-time and part-time students currently enrolled on a UCFB or GIS taught undergraduate or postgraduate course validated by Buckinghamshire New University. It is only for students who are living in private accommodation.

To apply, you must complete this application form and provide copies of your bank statements from January 2021 and February 2021. If you are applying for the award of £400 for students with dependents, then you will have to provide evidence of your dependents which may include copies of their birth certificates or suitable alternatives”. You must return this via email to the Student Services team via email to:

Please submit applications no later than 5pm on Wednesday 24th March 2021. Late applications will not be accepted.

Please be advised that you will be notified if you are successful after the closing date. Payments will be made after the closing date, but please be aware that payments could take up to ten working days to reach your account.

Eligibility

  • Students must be living in private accommodation
  • Students must be currently enrolled on a UCFB or GIS taught undergraduate or postgraduate course validated by Buckinghamshire New University
  • Students must complete an Everyday Living Allowance Application Form for their claim to be processed
  • Students must provide a copy of their bank statements from January 2021 and February 2021 to evidence financial hardship
  • If student has dependents, they must provide a copy of their birth certificate(s) or other suitable evidence

Process

  • Student must complete an Everyday Living Allowance Application Form
  • Student must provide a copy of their bank statements from January 2021 and February 2021 to evidence financial hardship
  • If student has dependents, they must provide a copy of their birth certificate(s) or other suitable evidence
  • Student must return the Application Form, their bank statements and evidence of dependents (if applicable) via email to the Student Services team before the closing date
  • The Student Services team will review the Application Form and based on the information supplied, and if successful, an amount will be awarded
  • The student will be notified of the outcome via email and if successful, will be informed of the amount awarded
  • Payments will be processed following the deadline on the 24th March 2021. Payments may take up to ten working days to clear

Learning Technology Grant

The Learning Technology Grant is to support students impacted by COVID-19 who encounter a financial emergency and require support for costs for technology and software to enhance their learning. The grant can support with contributions towards the cost of a laptop, IT accessories and/or WIFI. The maximum amount available per student, is capped at £500. Please note, there is no guarantee of an award and assessments are made in order of application on a case-by-case basis.

The Learning Technology Grant is available to all full-time and part-time students currently enrolled on a UCFB or GIS taught undergraduate or postgraduate course validated by Buckinghamshire New University.

To apply you must complete and return this application form to the Student Services team via:

Please submit applications no later than 5pm on Wednesday 24th March 2021. Late applications will not be accepted.

Please be advised that you will be notified if you are successful after the closing date. Payments will be made after the closing date, but please be aware that payments could take up to ten working days to reach your account.

Eligibility

  • Students must be currently enrolled on a UCFB or GIS taught undergraduate or postgraduate course validated by Buckinghamshire New University
  • Students must provide a copy of their bank statements from January 2021 and February 2021 to evidence financial hardship

Process

  • Student must complete a Learning Technology Grant Application Form
  • Student must provide a copy of their bank statements from January 2021 and February 2021 to evidence financial hardship
  • Student must return the Application Form and their bank statements via email to the Student Services team before the closing date
  • The Student Services team will review the Application Form and based on the information supplied, and if successful, an amount will be awarded
  • The student will be notified of the outcome via email and if successful, will be informed of the amount awarded
  • Payments will be processed following the deadline on the 24th March 2021. Payments may take up to ten working days to clear

This FAQ was last reviewed on 12th March 2021.

Will the current situation affect my Student Finance?

The Student Loans Company are working to minimise any impact on Student Finance applications. They have an extensive list of FAQs on the UK Government website for prospective and current students. Please follow this link for the latest guidance: https://www.gov.uk/guidance/guidance-for-current-students

Student Finance England will offer in-year income reassessments, even for those that have already applied for Student Finance for this September. This means that if your household income has fallen by 15% or more within this financial year then you will be able to resubmit a Current Year Income Assessment and they will reassess the financial support that you are eligible for. For more information, please click here or contact fees@ucfb.com.

This FAQ was last reviewed on 3rd March 2021.

Will there be a reduction in tuition fees?

There will be no change in tuition fees for the 2020/21 academic year.

This FAQ was last reviewed on 3rd March 2021.

What do the tuition fees pay for?

By choosing to study here, our students are making a significant financial and time commitment. In return, we are committed to ensuring that we provide value for money and strong graduate outcomes.

Your tuition fees pay for our core costs, including:

  • Academic staff
  • Student services provision
  • Teaching and administrative support
  • Campus facilities, including our iconic stadium locations
  • Sports facilities and other sports resources
  • IT facilities, including our virtual learning environment
  • The library and UCFB Study Hub facilities
  • Work placements
  • Industry partnerships for Employability & Enrichment and Global Sports Summit opportunities
  • Financial support, including bursaries
  • Utility costs, including maintenance, heating and cleaning

Many of these costs are fixed, including the rent of our campus facilities. During the COVID-19 pandemic, some resources have been redirected to facilitate the online provision of academic and support services, and Employability & Enrichment activities in order to maintain the standard of our delivery and maximise your career opportunities upon graduating despite these unprecedented times. This includes investment in the required technology and human resources to facilitate virtual delivery whilst also maintaining as much on campus activity as possible in a COVID-secure environment where government guidelines allow.

This FAQ was last reviewed on 3rd March 2021.

What is the UCFB-GIS complaints procedure?

Please email complaints@ucfb.com to lodge a complaint.

Your complaint will be acknowledged within two business days and you will receive a final response within 20 business days.

In the first instance, your complaint will be handled by UCFB internally. Should we be unable to reach a resolution then it can be raised to our awarding partner.

You can view the Bucks New University student complaints procedure here and you can view the UCFB student recruitment complaints policy and process here.

This FAQ was last reviewed on 3rd March 2021.

What if I have a question that is not covered here?

If you have a question about actions required for specific situations or if you have any questions about the 2020/21 academic year that is not covered here, please contact your Student Services Team:

This FAQ was last reviewed on 3rd March 2021.

COVID-19 general guidance
What should I do if I develop symptoms of COVID-19?

The three main COVID-19 symptoms are:

  • a high temperature – this means feeling hot to touch on the chest or back (temperature does not need to be measured)
  • a new, continuous cough – this means coughing frequently for more than an hour, or 3 or more coughing episodes in 24 hours (if someone usually has a cough, it may be worse than usual)
  • a loss or change to sense of smell or taste – this means not being able to smell or taste anything, or things smell or taste different to normal

If you develop any of these symptoms, please take the following steps:

  • Self-isolate for 10 days. All of your academic content is available online. We will provide you with full support. Please email us to let us know that you are self-isolating with symptoms:
  • Seek a COVID-19 test. You can find out how here: https://www.gov.uk/get-coronavirus-test
  • Keep up to date with the latest government stay at home guidance: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection
    • Key points from this guidance includes:
      • If you live with others, all other household members need to stay at home and not leave the house for 10 days, even those who do not have any symptoms.
      • Do not go out even to buy food or other essentials, and any exercise should be taken within your home.
      • The 10-day period starts from the day when the first person in the household became ill or if they do not have symptoms, from the day their test was taken.
      • If anyone else in the household starts displaying symptoms, they need to stay at home for at least 10 days from when their symptoms appear, regardless of what day they are on in their original 10-day isolation period.

If you receive a positive test result, please email covidaware@ucfb.com with details, and you will be contacted as part of the UCFB Track and Trace process.

Once you have completed your self-isolation and providing you no longer have symptoms, please complete the Student Personal Risk & Symptom Status Assessment for COVID-19 here before accessing any UCFB premises: https://tinyurl.com/StudentRiskSelfAss

We understand that it can be a difficult time during self-isolation, so if you are in need of any emotional or wellbeing support, or would just like to chat to someone, our Pastoral Team is on hand to help. We can arrange a 1:1 virtual meeting, which can be done via telephone or video Teams meetings. Alternatively, if you prefer, we can support you via email. We will work with you to meet your individual needs. For all Pastoral and Wellbeing needs, you can contact us at:

This FAQ was last reviewed on 15th December 2020.

What should I do if I test positive for COVID-19?

If you test positive for COVID-19, please take the following steps:

  • Self-isolate for 10 days. All of your academic content is available online. We will provide you with full support.
  • Email us at covidaware@ucfb.com with details, and you will be contacted as part of the UCFB Track and Trace process.
  • Keep up to date with the latest government stay at home guidance: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection
    • Key points from this guidance includes:
      • If you live with others, all other household members need to stay at home and not leave the house for 10 days, even those who do not have any symptoms.
      • Do not go out even to buy food or other essentials, and any exercise should be taken within your home.
      • The 10-day period starts from the day when the first person in the household became ill or if they do not have symptoms, from the day their test was taken.
      • If anyone else in the household starts displaying symptoms, they need to stay at home for at least 10 days from when their symptoms appear, regardless of what day they are on in their original 10-day isolation period.

Once you have completed your self-isolation and providing you no longer have symptoms, please complete the Student Personal Risk & Symptom Status Assessment for COVID-19 here before accessing any UCFB premises: https://tinyurl.com/StudentRiskSelfAss

We understand that it can be a difficult time during self-isolation, so if you are in need of any emotional or wellbeing support, or would just like to chat to someone, our Pastoral Team is on hand to help. We can arrange a 1:1 virtual meeting, which can be done via telephone or video Teams meetings. Alternatively, if you prefer, we can support you via email. We will work with you to meet your individual needs. For all Pastoral and Wellbeing needs, you can contact us at:

This FAQ was last reviewed on 15th December 2020.

What should I do if I am asked to self-isolate due to being in contact with a confirmed case?

If you are asked to self-isolate, please take the following steps:

  • Self-isolate for the period of time stated on the official communication. This is typically 10 days from the date of the last contact with a positive case. All of your academic content is available online. We will provide you with full support. Please email us to let us know that you are self-isolating with symptoms:
  • Get a COVID-19 test IF you develop any of the following COVID Symptoms. You can find out how here: https://www.gov.uk/get-coronavirus-test 
    • a high temperature – this means feeling hot to touch on the chest or back (temperature does not need to be measured)
    • a new, continuous cough – this means coughing frequently for more than an hour, or 3 or more coughing episodes in 24 hours (if someone usually has a cough, it may be worse than usual)
    • a loss or change to sense of smell or taste – this means not being able to smell or taste anything, or things smell or taste different to normal.
  • If you take a COVID-19 test, do not come onto campus until the outcome of the test is known.
  • Keep up to date with the latest government stay at home guidance for if you do develop symptoms or receive a positive test: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

Once you have completed your self-isolation and providing you no longer have symptoms, please complete the Student Personal Risk & Symptom Status Assessment for COVID-19 here before accessing any UCFB premises: https://tinyurl.com/StudentRiskSelfAss

We understand that it can be a difficult time during self-isolation, so if you are in need of any emotional or wellbeing support, or would just like to chat to someone, our Pastoral Team is on hand to help. We can arrange a 1:1 virtual meeting, which can be done via telephone or video Teams meetings. Alternatively, if you prefer, we can support you via email. We will work with you to meet your individual needs. For all Pastoral and Wellbeing needs, you can contact us at:

This FAQ was last reviewed on 15th December 2020.

What if I am concerned about my wellbeing, or that of family in the UK or abroad?

We understand that many staff and students will be concerned about the impact of the Coronavirus, and that this may be increased for those with additional health and wellbeing concerns. 

If you are a student with a disability, learning need or health or wellbeing need, and would like to discuss any concerns with a member of staff, please contact our Learning Support Team:  learningsupport@ucfb.com

Similarly, if your family has been affected, and you would like to access emotional or wellbeing support, please contact your Student Services Team:

This FAQ was last reviewed on 15th December 2020.

What should I do if I have travelled overseas recently?

Coronavirus regulations mean that you must self-isolate for 10 days when you arrive in the UK.

However, you may not have to self-isolate when you arrive in England if you are travelling from one of the countries or territories covered by the UK government’s travel corridor exemption, within the common travel area (Ireland, the Channel Islands and the Isle of Man) or British overseas territories.

Please note that this list is being continuously updated so make sure you check the latest advice immediately before you travel. The latest information on whether you will need to self-isolate can be found on the UK government website here.

If you are required to self-isolate, Unite Students will be able to accommodate this within your tenancy at Olympic Way or 1st Way in Wembley, or Mill Point in Manchester. We are also on hand to advise you if you are staying in other accommodation in Wembley or Manchester. Please get in touch with the Accommodation team at:

This FAQ was last reviewed on 15th December 2020.

What can I do to minimise the spread of the virus in my community?

There are simple steps that can be taken to minimise the spread of any viruses, including the common cold or flu. The NHS recommends that you:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then throw away the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You might also find it helpful to watch this BBC video on how to wash your hands: https://www.bbc.co.uk/news/av/health-51637561/coronavirus-watch-how-germs-spread

This FAQ was last reviewed on 15th December 2020.